Privacy Policy

Last Updated: January 2024

At Rod Rivet Sales Shop, we approach your privacy with the same meticulous care we apply to crafting premium fly fishing equipment. Just as we carefully select materials for our fly rods and reels, we are committed to protecting your personal information with industry-leading security measures.

Information We Collect

To provide you with the best possible fly fishing shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and contact details when you create an account or place an order
• Payment Information: Credit card details processed through secure payment gateways (we never store complete payment details on our servers)
• Technical Information: IP address, browser type, device information, and browsing behavior on our site
• Purchase History: Records of your orders and product preferences to enhance your shopping experience

How We Use Your Information

Like the precision required for the perfect fly presentation, we use your information carefully and purposefully:

• Process your orders and deliver fishing gear worldwide (excluding some Asian countries and remote areas)
• Provide customer support from fellow fishing enthusiasts
• Improve our website and product offerings based on customer preferences
• Send order confirmations, shipping updates, and service-related communications
• Prevent fraud and enhance security measures
• Comply with legal obligations

Data Sharing and Disclosure

We treat your data with the same confidentiality we’d expect when sharing our favorite fishing spots:

• Service Providers: We share necessary information with trusted partners for payment processing, shipping, and website operations
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As a global retailer, your data may be processed in countries with different privacy laws, always with adequate protection

We never sell your personal information to third parties for marketing purposes.

Data Storage and Security

We protect your data with the same reliability we build into our fishing equipment:

• Industry-standard encryption technology for all transactions
• Secure servers with regular security assessments
• Limited access to personal information based on job requirements
• Regular data backups and disaster recovery procedures
• Data retention only for as long as necessary to fulfill our services

Your Rights and Choices

You have control over your personal information, just as you have control over your fishing technique:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Restriction: Limit how we use your personal information in certain circumstances

To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

Like carefully selecting the right fly for the conditions, we use cookies thoughtfully to enhance your experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytical Cookies: Help us understand how anglers use our site to improve our offerings
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Show you relevant fishing equipment based on your interests

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your shopping experience.

International Data Transfers

As we serve fly fishing enthusiasts worldwide (excluding some Asian countries and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.

Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this policy as our business evolves or legal requirements change. Significant changes will be communicated through our website or directly to you when appropriate. The “Last Updated” date at the top indicates when revisions were made.

Contact Us

Just as we stand behind the quality of our fly fishing equipment, we stand behind our commitment to protecting your privacy.